Hi having problems with chat again, on firefox, flash is fully up to date, tried closing all other tabs and programs, restarting my pc, disconnecting/reconnecting internet, logging out and in of motherless, still no luck, was on earlier today with no problems, all other websites i use work fine, wifi signal is good, any ideas????
Replies 6
11
05 Dec 2014 6:59AM
What exactly is happening when you try to enter chat?
Do you get an error message and if so what is it?
Do you have the option to hardwire your pc to see if that makes a difference?
Have you tried clearing your flash cache?
or you could give Chrome a go..you can have as many browsers as you want on a pc and sometimes it's best to have at least 3, some sites will work better with one than another and even different pc setups can effect which browser works best for what site etc.. So having a few keeps your options open.
1
06 Dec 2014 5:43PM
it's coming up with Error#2031 ive updated my flash player, installed chrome, still nothing.
11
06 Dec 2014 6:40PM
That particular error is a pesky one. It's nothing on this side (if it was there wouldn't be hundreds of people in chat right now), the most common reason is a weak or intermittent connection, but it is hard to pin it down. You could try uninstalling flash completely (using the flash uninstaller from the adobe site) reboot your pc and then install a fresh copy. Sometimes something will get corrupted during an update so it's worth a try.
